Technical Writer

As a Senior Technical Writer, you are expected to perform the following:

- Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision

- Identify, plan for and revise technical writing project requirements, and research complex source material for these projects

- Articulate and describe each feature of the products in an understandable way to the end users

- Help to identify and implement standards and process improvements

- Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule

- Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks.

- Prepare comparative studies against partners and competitors documents

- Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team.

Functions:

• Technical Content Development (Writing, Editing, Publishing)
• Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs)
• Testing (SW/Usability tests and User Interface Design and Online Help)
• Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx)
• Industry:
• Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing.

• MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp.
• Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.

Qualifications

• Any masters degree in arts/science or a bachelors degree in Engineering with 10+ years of relevant experience with excellent communication skills

• CCNA certification is an added advantage