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Technical Writer

Technical Writer

Gigamon

6 years

0 Lacs

India

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

documentation portfolio development software engineering collaborative xml networking network security content

Work Mode

On-site

Job Type

Part Time

Job Description

Gigamon is seeking a self-motivated individual to join the Technical Publications team in providing customer documentation for its highly acclaimed Visibility product portfolio. The individual will work closely with Product Managers, Development Engineers, QA and Solutions Engineers to develop and deliver customer documentation.

As part of a dynamic cross-functional team, the candidate will thrive in helping to improve the customer experience by delivering high-quality documentation for Gigamon products.

What You’ll Do:

Develop customer documentation for Hardware and Software, CLI and GUI-based documentation.
Follow documentation standards and best practices.
Participate in Engineering specification reviews.
Provide documentation on time and in line with product release dates.

What You’ve Done:

Minimum 6+ years of experience in technical writing.
Self-starter who can multi-task, seek out information on assigned tasks in a fast-paced, collaborative team environment.
Proficiency with PC Desktop tools.
Exposure to MadCap Flare, Madcap Central, Adobe Acrobat, Confluence
Exposure to XML documentation, HTML5, and CSS.

Who You Are:

Technical background in networking and/or network security products.\
Passion for producing customer-facing instructional content that is accurate, concise, and easy to understand.

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Gigamon

Network Security

Pleasanton

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Technical Writer