Role & responsibilities who understands technology to perform this task. Ironically, the person does not necessarily need impeccable English writing skills. person to update THE TEXT on our website. With modern tools, editing the text on a webpage requires only slightly more effort than editing a Microsoft Word document. to include creating 15-20 second How to videos for configuring sections of our tool Should know how to use AI to help with writing, and how to edit the manuals and the webpages. Should know how to use AI to communicate successfully. Preferred candidate profile an intelligent person, this person must also be self-motivated. reasonably intelligent can perform these tasks without prior experience.
Role & responsibilities Provide excellent customer service in a friendly and professional manner 2. Demonstrate thorough knowledge of products and services, responding to inquiries promptly 3. Enhance the customer experience by resolving issues quickly and effectively 4. Adhere to company policies, code of conduct, and regulatory guidelines 5. Suggest ways to promote client products and improve customer satisfaction 6. Ensure customers' confidential information is protected and used only for official purposes Preferred candidate profile . Effective listening skills, with the ability to understand and offer solutions based on customer concerns 2. Strong written and verbal communication skills 3. Ability to multitask effectively 4. Good negotiation and influencing skills 5. Proficiency in using computers and learning new software/CRM tools 6. Patience and a positive attitude when helping others 7. Attention to detail and ability to follow instructions 8. Knowledge in AI tools