Technical Trainer- Microsoft, AWS, GCP, CISCO

Job Summary:

The role will play a pivotal role in bridging the gap between technical expertise and sales strategy. This individual will work closely with the sales team to drive business growth by providing in-depth technical knowledge, conducting product demonstrations, and helping clients understand the value of our training solutions.

Role & responsibilities

• Support the sales team with a deep technical knowledge of training solutions.
• Conduct product demonstrations, workshops, and proof-of-concept presentations.
• Collaborate with customers to understand their training needs and recommend appropriate solutions.
• Engage with vendor partners (Microsoft, Cisco, AWS, etc.) to stay updated on the latest trends and certification requirements.
• Develop technical proposals and assist in responding to RFPs.
• Assist in onboarding new clients and ensuring seamless implementation of training programs.
• Gather customer feedback and provide insights to the product and curriculum teams.
• Develop Skilling Plans based on customer consultations to ensure workforce readiness and alignment with industry standards.

Key Responsibilities Areas (KRAs):

• Demonstrate expertise in multi-cloud environments, including AWS, Azure, and Google Cloud.
• Develop skilling plans tailored to customer-selected cloud solutions to enhance workforce competency.
• Stay updated on multi-cloud certification paths and industry best practices.
• Support discussions on cloud training strategies and workforce upskilling initiatives.

Technical Skills Required:

• Strong knowledge of AI, Network & Security, or Cloud technologies (as per specialization).
• Familiarity with vendor certification paths (e.g., Microsoft AI Engineer, AWS Certified Security, Azure Solutions Architect, Cisco Certified Networking certifications).
• Experience with enterprise technology solutions and integrations.
• Ability to conduct technical training sessions and presentations.

Soft Skills Required:

• Excellent verbal and written communication skills in English.
• Excellent communication and presentation skills.
• Strong problem-solving and analytical abilities.
• Ability to simplify complex technical concepts for a non-technical audience.
• Collaborative mindset with the ability to work with cross-functional teams.
• Customer-focused with strong relationship-building skills.
• Adaptability and eagerness to stay updated with emerging technologies.

Qualifications:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in a technical sales or pre-sales engineering role.
• Certifications related to AI, Network & Security, or Cloud are a plus.
• Prior experience in a training or education company is preferred.