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Axis Consultants
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Technical support voice process

Technical support voice process

Axis Consultants

1 - 5 years

3 - 6 Lacs

gurgaon haryana india

Posted:7 hours ago| Platform: Foundit logo

Apply

Skills Required

troubleshooting voip configuration

Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities:

Technical Support

Provide technical assistance to international customers via Voice or Chat.
Troubleshoot and resolve technical issues related to products/services.
Escalate unresolved issues to higher-level support or relevant teams.

Communication & Coordination

Communicate clearly in English with international clients.
Maintain accurate records of customer interactions and technical issues.

Work Details

5 days working per week.
Both side cab facility provided.

Eligibility:

Minimum 1 year of international technical support experience.
Good communication skills in English.
Candidates with chat support experience can also apply.

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