Technical support voice process Axis Consultants

1.0 - 5.0 years

3 - 6 Lacs

gurgaon, haryana, india

On-site

Roles & Responsibilities: Technical Support Provide technical assistance to international customers via Voice or Chat. Troubleshoot and resolve technical issues related to products/services. Escalate unresolved issues to higher-level support or relevant teams. Communication & Coordination Communicate clearly in English with international clients. Maintain accurate records of customer interactions and technical issues. Work Details 5 days working per week. Both side cab facility provided. Eligibility: Minimum 1 year of international technical support experience. Good communication skills in English. Candidates with chat support experience can also apply.

Posted 2 days ago

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Network (Support) Engineer Robotics Technologies

5.0 - 10.0 years

11 - 17 Lacs

noida, uttar pradesh, india

On-site

Description We are seeking a Network (Support) Engineer to join our team in India. The ideal candidate will have a solid background in network support, with a focus on troubleshooting and optimizing network performance. Responsibilities Troubleshoot and resolve network issues for clients and internal teams. Monitor network performance and implement improvements. Configure and maintain network hardware and software. Provide technical support and guidance to users and clients. Document network configurations and changes for future reference. Collaborate with cross-functional teams to ensure network reliability and security. Skills and Qualifications Bachelor's degree in Computer Science, Infor...

Posted 3 months ago

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