You are an enthusiastic and adventurous person? Are you ready for new challenges?If your answer is YES – then here is a role for you – join the leader in the CX (Customer Experience) industry

TELUS Digital Bulgaria!

Responsibilities:

Report, profile and when possible diagnose new product issues
Determine severity, frequency and work with Sales team to improve the client's offering
Manage ongoing prospecting and warm-calling potential clients within targeted areas
Document product changes, maintain online product support pages
Foster an online support community for the customers

Requirements:

Previous experience in sales at least 1 year
Proficiency in German
Excellent command in English
Comfortable in offering upgrades or new products to customers over email, chat and phone

We Offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!Does it sound like the perfect job for you?

APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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Technical Support Specialist with German and English