Technical Support Specialist

We’re looking for a reliable and tech-savvy Technical Support Specialist to join our IT team. In this role, you’ll help users solve everyday technical issues and keep our systems running smoothly. If you enjoy problem-solving and supporting others, this could be a great fit for you!

What You’ll Do:

Help team members with tech issues (Wi-Fi, login errors, printer problems, etc.)

Set up computers, printers, and other devices for employees

Install and update software like Windows, Office, antivirus, etc.

Support tools like Google Workspace, email, VPN, and file sharing

Reset passwords and manage user accounts

Fix basic network problems (Wi-Fi issues, LAN, IP conflicts)

Assist with video calls and VoIP setups

Keep records of how problems were solved and track IT assets

Make sure systems are up to date and protected

Help with data backups and manage IT supplies

Travel to branches will be required

Occasional travel during emergencies may be necessary

What You’ll Bring:

Friendly and clear communication skills

Patience with people who aren’t tech-savvy

Willingness to learn and take initiative

Attention to detail and ability to handle multiple tasks

Basic understanding of IT security and best practices

Why Work With Us?

Great team environment

Opportunities to grow your IT career

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Shift:

• Day shift

Work Days:

• Monday to Friday
• Weekend availability

Work Location: In person