Client Relation Officer

Job Description

Eduint4u Consultancy Pvt Ltd is seeking a highly motivated and skilled Client Relation Officer to join our dynamic team. The Client Relation Officer will be responsible for maintaining strong relationships with our clients, ensuring that their needs are met, and providing exceptional customer service. Currently we have vacancies in our Thrissur and Thiruvalla branch. Key Responsibilities: Serve as the primary point of contact for clients, addressing inquiries and providing assistance. Monitor client satisfaction and proactively resolve any issues or concerns. Provide clients with information regarding our consultancy services, ensuring they understand the value we offer. Coordinate with other departments within the company to fulfill client requirements. Track client feedback and collaborate with internal teams to improve services. Prepare and maintain client records and documentation in a timely and accurate manner. Conduct regular follow-ups with clients to ensure a positive experience and gather insights for continuous improvement. Requirements: Bachelor’s degree, Diploma, or a related field. Freshers or candidates with 1-2 years of experience in client relations, customer service, or a similar role are preferred. Excellent communication and interpersonal skills, with the ability to build and maintain professional relationships. Strong problem-solving abilities and attention to detail. Ability to work both independently and as part of a team. Knowledge of the education sector and consultancy services is an advantage. Fluency in English and Malayalam (both written and spoken) is preferred. Why Join Us? Competitive salary and benefits package. Opportunity to work in a growing and dynamic company. Positive and supportive work culture. Career development opportunities. How to Apply: Please submit your resume at [email protected] or +91 9567140440 for more details. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person