Technical Support Specialist

Company Description

Dataequinox Technology and Research Private Limited is a leading IT Products and Consulting Services firm established in 2020. We specialize in delivering transformative solutions across various industries, including FinTech, Retail, Communications, Productivity, DeepTech, and AI. Our seasoned experts combine deep industry knowledge with technical excellence to provide high-impact, tailored solutions. We are renowned for our commitment to excellence, reliability, and client-centricity, collaborating closely with businesses to develop strategies that enhance operations and unlock new opportunities. By integrating advanced AI capabilities into our products, we help clients maximize profitability and gain a competitive edge.

Role Description

on-site role

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and ensuring Customer Satisfaction
• Strong Analytical Skills
• Excellent communication and interpersonal skills in English
• Ability to work independently and as part of a team
• 1-5 years of experience in customer handling and technical support
• Bachelor's degree in Information Technology, Computer Science, or a related field