Technical Support Services

Company Description

Berger Nippon Paint Automotive Coatings Private Limited (BNPA) is a prominent automotive paint manufacturer in India. The company specializes in high-quality coatings and innovative paint technology for 4-wheeler and 3-wheeler passenger vehicles, serving OEMs, Tier-1 suppliers, and other industry contributors. With operations across seven major states, BNPA offers a comprehensive range of products, including CED, primers, topcoats, and clearcoats for both metal and plastic automotive parts. Committed to innovation, BNPA continually strives to create advanced products that bring value to its customers and society.

Role Description

This is a full-time on-site role for a Technical Support Services position located in Becharaji. Responsibilities include providing technical support, troubleshooting issues, ensuring customer satisfaction, and collaborating with teams to resolve challenges efficiently. The role also involves identifying technical problems, offering solutions, and enhancing customer support services to meet client needs.

Qualifications

• Proficiency in Technical Support and Troubleshooting processes
• Strong Analytical Skills for problem-solving and solution development
• Experience in Customer Support and ensuring Customer Satisfaction
• Excellent communication and interpersonal skills
• Ability to work effectively in an on-site team environment
• Prior experience in the automotive coatings or paint industry is a plus