Technical Support Services

Company Description

Founded in 2017, USP Polymers LLP is a leading supplier in the Thermoplastic Elastomers industry, offering high-quality products such as Thermoplastic Elastomer (TPE), Thermoplastic Vulcanizate (TPV), Silicone Masterbatches, and Impact Modifiers. Known for sourcing materials from top global manufacturers, the company ensures its products meet international standards. With a focus on innovation and customer satisfaction, USP Polymers provides reliable and tailored solutions for various industrial applications. Our commitment to excellence has made us a trusted partner in the industry. For more information, visit our website at usppolymers.in.

Role Description

This is a full-time, on-site role located in Delhi, India, for Technical Support Services. The primary responsibilities include providing technical support to clients, troubleshooting issues, ensuring customer satisfaction, and collaborating with teams to deliver effective solutions. The role also involves analyzing technical issues and addressing customer inquiries efficiently to maintain optimal service standards.

Qualifications

• Experience in Technical Support and Troubleshooting
• Strong Analytical Skills to identify and resolve technical issues
• Proficiency in Customer Support and ensuring high levels of Customer Satisfaction
• Excellent communication and problem-solving skills
• Ability to work effectively in a team environment
• Technical background or relevant certification is preferred
• Experience in the thermoplastic elastomer or related industry is a plus