Technical Support Executive – University Digital Platforms

Amrita Vishwa Vidyapeetham, Amritapuri Campus is inviting applications from qualified candidates for the post of Technical Support Executive – University Digital Platforms.
For details contact : amrita_careers@am.amrita.edu
Job Title Technical Support Executive – University Digital Platforms Location Kollam, Kerala Required Number 5 Qualification Bachelor’s degree in computer science/ Management, IT, or related field (or equivalent experience). Job description The Technical Support Executive will be responsible for providing efficient and timely technical assistance for the university’s websites, mobile applications, and other digital platforms. This role involves troubleshooting issues, responding to queries from students, faculty, and staff across all campuses, and ensuring the smooth day-to-day functioning of the university’s online systems. The candidate must be willing to travel across all university campuses as required. Key Responsibilities Website & Mobile App Support User Support & Query Handling System Monitoring & Reporting raining & Documentation Collaboration Skills Technical Skills:
Familiarity with website content management o Basic knowledge of HTML, CSS, and mobile app interfaces. Understanding of database basics and ticketing systems. Soft Skills:
Strong problem-solving ability and attention to detail. Excellent communication skills (verbal & written). Ability to handle multiple queries in a fast-paced environment. Experience 0–3 years of experience in technical support or IT helpdesk roles Job category Non-Teaching Last date to apply September 30, 2025