Posted:1 month ago|
Platform:
On-site
Full Time
Job Opening: Technical Support Executive – BPO Industry
Are you a tech-savvy professional with excellent communication skills?
We are hiring Technical Support Executives with prior experience (6 months to 1 year) in the BPO sector.
Job Title: Technical Support Executive
Industry: BPO / Call Center / Customer Support
Location: Mansarovar,Jaipur
Experience Required: 6 Months to 1 Year (Mandatory)
Work Mode: On-site
Shift Timings: Rotational shifts
Travel Allowances will be provided
Job Responsibilities:
Handle technical queries from international/domestic customers through calls, chats, or emails.
Identify, analyze, and resolve hardware/software-related issues.
Guide users step-by-step through troubleshooting processes.
Escalate unresolved cases to higher-level support teams.
Maintain accurate records of conversations and follow-up actions.
Deliver excellent customer experience and build rapport with users.
Meet performance metrics including resolution time, quality, and customer satisfaction.
Key Requirements:
Minimum 6 months to 1 year of experience in a technical support role in the BPO industry.
Fluent English communication skills – both verbal and written.
Strong technical knowledge in computer systems, networking, and applications.
Ability to handle pressure and work in fast-paced environments.
Problem-solving attitude and willingness to learn continuously.
Must be flexible for night shifts and rotational week-offs.
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Shift:
Work Location: In person
Shreemaan
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
3.6 - 4.2 Lacs P.A.
3.6 - 4.2 Lacs P.A.
