Technical Support Executive

1 - 3 years

1.0 - 2.0 Lacs P.A.

Surat

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

NetworkingTechnical Support Executiveticketing toolsHardwareTroubleshootingTechnical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description We re looking for a skilled Technical Support Executive to assist customers with technical queries and provide timely solutions. Ideal for candidates with 1 to 3 years of experience in tech support roles. Job Type: Full-time Experience: 1 3 year Salary: Up to 25,000/month Working Days: Monday to Friday Office Time: 9 AM to 6 PM Candidates must be from Gujarat. Responsibilities Respond to technical queries via chat, email, or phone Troubleshoot software, hardware, or network issues Guide customers through step-by-step solutions Log issues and resolutions accurately in ticketing systems Collaborate with development or IT teams for escalations Qualification and Minimal Requirements 1 3 years of technical support experience Good understanding of basic networking, OS, and troubleshooting Strong communication and problem-solving skills Experience with ticketing tools like Zendesk, Freshdesk, or similar Degree or diploma in IT, Computer Science, or related field

Web Development and Digital Marketing
N/A

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