Technical Support Engineer,Linux and HPC Admin

Nvidia

5 - 6 years

8 - 13 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

computer science linux computer graphics high performance computing subject matter expert gaming technical support monitoring system administrator system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support our internal and external customers using our Linux-based cluster management software product, ensuring everyone receives the help they require to support their clusters.
Collaborate with the development team to collect the correct information and escalate issues to the appropriate development team.
Become and serve as a subject-matter expert in several areas, for several high-profile customers.
Research and development tasks for customers or internal use by our development team.
Participate in proactive discussions with internal stakeholders to ensure BCM best practices are widely communicated.
Work with the latest hardware (e. g. GPUs, AI accelerators, high-speed interconnects) and software technologies such as parallel filesystems (e. g. Lustre, GPFS, WekaIO), Jupyter, and various ML frameworks and tools, Spark, Kubernetes, and Ceph.

What we need to see:

BS degree or equivalent experience in Computer Science or related field.
5 years of relevant, aligned experience providing system adminstriation in the HPC realm, ideally in a customer-facing role.
Proven research skills and interest in assisting customers to achieve their goals.
Experience in a technical customer-facing role.
Eagerness to learn and become an authority on our product.
Excellent written communication skills with the ability to easily convey complex technical information to consumable summaries.
In-depth knowledge of Linux.
Familiarity with typical Linux installations and their most common software elements.

Ways to stand out from the crowd:

Experience with high-performance computing and system administration would be an asset
Previous experience as a system admin running BCM/Bright Cluster Manager/Base Command Manager clusters is a definite plus.

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