Job
Description
Technical Support Engineer – Sales Team Support Location: Noida Company: Galaxy Online Power Systems Pvt. Ltd. Experience Required: 1–2 years Qualification: B.Tech (Electrical/Electronics preferred) Job Summary: We are looking for a Technical Support Engineer to assist our Sales Team in providing technical expertise and customer-focused solutions. The ideal candidate will have hands-on knowledge of UPS systems, Servo Stabilizers, and other power solutions, and will support the sales process through pre-sales technical advice, solution designing, client meetings, and after-sales coordination. Key Responsibilities: · Collaborate with the sales team to understand customer requirements and recommend suitable power solutions (UPS, Servo, etc.). · Provide technical presentations, product demos, and support during client discussions and site visits. · Assist in pre-sales documentation such as technical proposals, solution configurations, and quotations. · Coordinate with the internal service and operations teams to ensure smooth execution of orders. · Handle basic troubleshooting and technical clarification requests from customers pre- and post-sale. · Maintain product knowledge and keep up-to-date with the latest developments in power electronics. · Support in preparing technical documentation, datasheets, and reports for client meetings. · Act as a technical bridge between clients, sales executives, and service teams. Key Requirements: · B.Tech in Electrical or Electronics Engineering. · 1–2 years of relevant experience in technical sales support, field support, or pre-sales roles. · Sound knowledge of UPS systems, Servo Stabilizers, and power management solutions. · Good command over electrical schematics, power ratings, and basic electrical calculations. · Excellent communication and presentation skills to interact with clients. · Proficiency in MS Office, basic documentation, and report generation. · Willingness to travel locally for client meetings or site surveys. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Location: Noida Sector 62, Noida, Uttar Pradesh (Required) Work Location: In person
