Technical Support Engineer

Ninja Media Creations

1 - 4 years

1 - 2 Lacs

chennai

Posted:2 hours ago| Platform:

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Skills Required

desktop support network troubleshooting hardware troubleshooting os installation l1 support hardware networking technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

L1 Tech Support Engineer Ninja Media Creations

Key Responsibilities:

Upload
radio jingles, announcements, and audio files
to the assigned systems for various railway stations across PAN India.
Ensure
timely and error-free updates
of all audio content as per schedules received from the operations team.
Coordinate daily with
station staff, internal teams, and field employees
to confirm successful uploads and resolve basic technical issues.
Handle simple troubleshooting like
file access issues, folder structure errors, basic system glitches
, and escalate if needed.
Maintain basic records of uploads, confirmations, and pending tasks.
Support day-to-day communication between the operations team and field teams for smoother execution.
Hindi speaking is mandatory
for coordination across different states.
Interested candidates can come to the below mentioned venue details directly for a discussion
Old No. 808 D, New No 324 D First Floor, Poonamalle High Road, Kilpauk Chennai - 600010
Contact HR on 6385388868

Job Type: Full-time

Benefits:

Health insurance
Provident Fund

Work Location: In person

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