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R Systems International
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Technical Support Engineer || Immediate joiner preferred

Technical Support Engineer || Immediate joiner preferred

R Systems International

2 - 4 years

4 - 8 Lacs

greater noida

Posted:1 day ago| Platform:

Apply

Skills Required

saas technical support software troubleshooting senior technical support product support saas applications api hardware support software support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title - Technical Support Engineer (WFO)

Technical Support

2+ years technical or technical support experience, or equivalent
Ability to demonstrate empathetic and confident issue ownership, assuring customers that if you can't solve their problem, you will ensure they are directed to the right resource
Confidence and strong interest in problem solving
Strong customer presence with a passion for solving complex technical problems
A firm grasp of and experience using & supporting others use of cloud applications
Desire and aptitude to quickly ramp up on new technologies, languages, and frameworks
Conceptual understanding of a RESTful service
Willingness to engage on complex matters
Comfortable working in ambiguous situations with little to no direction
Flexibility in your working hours as this position will require work outside of standard business hours
Excellent written, verbal, and interpersonal communication skills
Ability to work independently or collaboratively in a fast-paced and dynamic environment
Working knowledge of assigned feature strongly preferred Content Experience Pod Specific
General understanding with RESTful APIs and ability to understand, evaluate and discuss technical integration scenarios and architectural concepts
General understanding with HTML, CSS, and one or more programming languages (Javascript, Python, Ruby, Java, C#, etc .)

Requirement:-

Experience with US project: Min 2 to 4years

Excellent communication skills

Open for Night Shifts

Interview Mode:- Virtual

Perks:-

1. Both side Cab

2. PF Deduction

3. Gratuity

4. Mediclaim

bhawana.sharma@rsystems.com

Regards,

Bhawana

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