Technical Support Engineer

Provide expert technical support to our channel partners and end users

India

• Providing technical support to channel partners;
• Providing robotic application support and consultations to channel partners and Dobot sales team;
• Developing/ Translating technical training curriculums and conducting technical training courses for channel partners and technical workshops for end users;
• Developing partners and users’ technical knowledge and competencies in Dobot robots and applications;
• Preparing/Translating technical documentation;
• Participating in customer visits;
• Participating in trade shows and seminars;
• Developing applications for trade shows and seminars.

Qualifications:

• Bachelor degree or higher in Engineering related subject;
• Minimum three years’ experience in robotics or automation industry;
• Experience in designing and integrating robotic applications;
• Experience in conducting seminars and trainings;
• Excellent in troubleshooting and diagnosing issues;
• Excellent computer and interpersonal skills;
• Proficiency in a high-level programming language such as C++/Java/Python/Lua (a plus)