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Technical Support Engineer

Technical Support Engineer

3 - 4 years

|

3 - 4 Lacs

Pune

Posted:3 months ago| Platform:

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Skills Required

configure integrations ServiceNow Bug Triage Create jobs AppsDynamics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Expected skills (L1/L2) - Bug Triage - Post-mortems - Reporting - Root cause analysis - Create jobs, configure integrations and . - Front-line responders executing automation actions Tools/applications used for Operations. 1. AppsDynamics - Synthetic Monitoring - Reports - Analytics - Dashboard creation 2. PagerDuty - Escalation groups and rules - Runbooks automation actions and jobs 3. ServiceNow 4. Splunk - Search - Dashboards - Alerts 5. ContentSquare

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My Connections Crayontek

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Crayontek

www.crayontek.com

IT Services and IT Consulting

NASHIK Maharastra

11-50 Employees

8 Jobs

Key People

John Doe

CEO
Jane Smith

CTO

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