Technical Support / Client Coordination Role

Job Description:
We are looking for a motivated candidate with a technical background (BCA/B.Tech) to join our team. The role involves:

• Client Interaction: Requirement discussion, coordination, maintaining client relations, and timely response to queries.
• Documentation: Report generation, verification, and error reporting on devices/applications.
• Coordination: Liaising with other departmental stakeholders and internal teams.
• Monitoring & Troubleshooting: Daily monitoring of devices and applications, initial debugging/troubleshooting.
• Project Understanding: Gain full understanding of projects and provide insights.
• Process Improvement: Suggest automation opportunities for efficiency.
• Skill Requirements:
• Excellent communication skills
• Strong command of Excel
• Deep understanding of devices and applications
• High emotional intelligence

Job Type: Regular / Permanent, Full-Time

Benefits:

• Flexible schedule
• Health insurance

Shift: Day Shift
Work Days: Monday to Friday

Location: Noida , Uttar Pradesh

Education: Bachelor’s degree in technical field (BCA/B.Tech) – preferred
Experience:

• 2–3 years in technical support (preferred)
• Total work experience: 3 years (preferred)

Language: English – required

Contact: Only WhatsApp your CV +91 8745068672

Email :- Careers@spraxa.com/ritu.kumari@spraxa.com

Job Types: Full-time, Permanent

Pay: ₹9,750.16 - ₹37,446.42 per month

Work Location: In person