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Technical Support / After-sales Service Professional

Job Expired: This job listing has expired.

Technical Support / After-sales Service Professional

3 - 5 years

|

2 - 6 Lacs

Posted:9 months ago| Platform:

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Skills Required

SEC Client satisfaction Construction After sales service Javascript Customer service Management Troubleshooting Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Technical Support/After-Sales Service team will provide ongoing technical assistance to clients, ensuring proper use and maintenance of aluminium formwork systems. You will troubleshoot and address client issues.

How Will You Do It

Provide technical support and assistance to clients.

Conduct training sessions on formwork installation and usage.

Troubleshoot and resolve client issues promptly.

Maintain records of support activities and client interactions.

Ensure client satisfaction through effective communication and support.

Collaborate with the engineering team to address technical problems.

Stay updated on product developments and enhancements.

What We Look For

Bachelor s degree in Engineering, Technical Support, or a related field

Minimum of 3-5 years of technical support experience in the construction industry.

Strong knowledge of formwork systems and troubleshooting techniques.

Excellent communication and customer service skills.

Ability to work independently and manage multiple tasks.

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Technology / Automotive

Silicon Valley

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