Technical Staff – Electrical Pumping Motor Shop

Job Purpose:
To assist customers with technical guidance, product selection, troubleshooting, and after-sales support for electrical pumping motors and related equipment, ensuring customer satisfaction and smooth shop operations.

Key Responsibilities:

• Greet and assist walk-in customers, understand their requirements, and suggest suitable pumping motors and accessories.
• Provide technical explanations on product features, specifications, and applications.
• Carry out basic testing, installation guidance, and troubleshooting of motors and related electrical equipment.
• Handle customer complaints, warranty claims, and service requests in coordination with suppliers/service centers.
• Maintain proper records of customer interactions, sales, and service history.
• Demonstrate and operate products for customer understanding.
• Support shop operations including inventory checks, product display, and stock handling.
• Stay updated on new motor technologies, energy efficiency, and maintenance practices.
• Provide basic training and knowledge-sharing to junior staff/customers when required.

Skills & Qualifications:

• ITI / Diploma in Electrical / Mechanical Engineering (preferred).
• Good communication skills to explain technical matters to non-technical customers.
• Customer handling and problem-solving ability.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person