Technical Specialist-OpenText Exstream CCM Cloud

ROLE TITLE

OpenText Exstream CCM Cloud

ROLE LOCATION(S)

Offshore

Native Engineer to join our team to design, develop, and maintain customer communications applications tailored for the Property and Casualty (P&C) insurance sector. The ideal candidate will have deep expertise in OpenText Exstream, experience in cloud-native architectures, and a strong understanding of insurance-specific document generation and distribution requirements (e.g., policies issuance, renewals, cancellation etc).

ROLE RESPONSIBILITIES

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 4+ years of experience working with OpenText Exstream CCM (Design Manager, Empower Editor, StoryTeller, etc.).
• Hands-on experience with OpenText Exstream Cloud Edition (CE) and containerized/cloud-native deployment (AWS, Azure, or GCP).
• Strong understanding of customer communications in P&C insurance, including policies, declarations, endorsements, etc.
• Experience with scripting (e.g., JavaScript, VBScript), XML, and APIs (REST/SOAP).
• Knowledge of version control (e.g., Git), CI/CD pipelines, and DevOps practices.
• Familiarity with PDF generation, print/mail integration, and omnichannel delivery.
• Strong problem-solving skills and the ability to work independently or within a team.

PREFERRED QUALIFICATIONS:

• Experience integrating Exstream with core insurance platforms (e.g., Guidewire, Duck Creek, Majesco).
• Understanding of regulatory compliance requirements (e.g., NAIC, state DOI requirements).
• Exposure to OpenText Intelligent Capture, OpenText xPression, or Documentum is a plus.
• Certification in OpenText Exstream or cloud platforms (AWS, Azure) is a plus.

GENERAL QUALIFICATIONS

• Exceptional verbal and written communication skills.
• Ability to thrive in a fast-paced environment.

EDUCATION REQUIREMENTS

• Bachelor's degree in computer science, computer engineering, electrical engineering, or equivalent practical experience.