Technical Specialist-OpenText Exstream CCM Cloud

As a Technical Specialist specializing in OpenText Exstream CCM Cloud, your role will involve designing, developing, and maintaining customer communications applications tailored for the Property and Casualty (P&C) insurance sector. You will be responsible for utilizing your deep expertise in OpenText Exstream, experience in cloud-native architectures, and understanding of insurance-specific document generation and distribution requirements. **Key Responsibilities:** - Bachelor's degree in Computer Science, Information Technology, or related field. - 4+ years of experience working with OpenText Exstream CCM (Design Manager, Empower Editor, StoryTeller, etc.). - Hands-on experience with OpenText Exstream Cloud Edition (CE) and containerized/cloud-native deployment (AWS, Azure, or GCP). - Strong understanding of customer communications in P&C insurance, including policies, declarations, endorsements, etc. - Experience with scripting (e.g., JavaScript, VBScript), XML, and APIs (REST/SOAP). - Knowledge of version control (e.g., Git), CI/CD pipelines, and DevOps practices. - Familiarity with PDF generation, print/mail integration, and omnichannel delivery. - Strong problem-solving skills and the ability to work independently or within a team. **Preferred Qualifications:** - Experience integrating Exstream with core insurance platforms (e.g., Guidewire, Duck Creek, Majesco). - Understanding of regulatory compliance requirements (e.g., NAIC, state DOI requirements). - Exposure to OpenText Intelligent Capture, OpenText xPression, or Documentum is a plus. - Certification in OpenText Exstream or cloud platforms (AWS, Azure) is a plus. As a Technical Specialist, exceptional verbal and written communication skills are essential for effective collaboration within a fast-paced environment. *Please note that the company-specific details were not provided in the Job Description.*,