Technical Specialist - Biopharmaceutical

Cytiva

3 - 8 years

5 Lacs

bengaluru

Posted:4 days ago| Platform:

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Skills Required

toxicology analytical clinical research biochemistry life sciences food safety application development hplc chromatography technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

This is an on-site role. This position reports to the Sr. Manager, Tech. Support and Global Applications and is part of the Applications team l ocated in Bengaluru. The candidate should be flexible in shift schedule.

In this role, you will have the opportunity to:

Provide problem solving and troubleshooting assistance for Phenomenex Sales Team and customers worldwide via Live Chat, Internal Ticketing Systems, and other channels (both written and oral).
Creatively solve problems and develop customer-oriented solutions.
Work cross-functionally to diagnose, communicate and troubleshoot product related issues
Assist with collateral creation to support marketing and customer training efforts.
Perform hands-on work within our internal laboratory from time to time to support troubleshooting and application development.
Perform other job-related duties as necessary in support of our products and services.

The essential requirements of the job include:

M.Sc. in Chemistry, Biochemistry, Biotechnology, or a related field with 3 years of relevant experience, a Ph.D. in Bio-analytical chemistry would be a plus.
At least 3 years of experience in a laboratory environment working with HPLC, SPE, and LC-MS/MS/HRMS for Biopharma applications.
Proficient in theoretical and practical chromatographic techniques relating to analytical and bioanalytical chemistry.
Strong analytical thinking skills and the ability to present their ideas and solutions in a clear and effective manner (written and verbal).
Problem solving and troubleshooting experience.
Clear communicator and ability to multitask.
A strong desire to cooperate in a teamwork environment.
Willing to relocate and travel up to 30% domestically.

It would be a plus if you also possess previous experience in:

Strong problem solving and analysis skills
Ability to adapt to and handle competing departmental needs.
Experience with sample preparation techniques such as Solid Phase Extraction (SPE).

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