Technical Software Support Engineer

Imagic Solution

0 - 2 years

2 - 6 Lacs

ahmedabad

Posted:1 day ago| Platform:

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Skills Required

training automation software support back office customer support panel testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and motivated Technical Software Support Engineer to join our team at Imagic Solution. The ideal candidate should have 0 to 2 years of experience in software support.

Roles and Responsibility

Provide technical support and assistance to customers via phone, email, or chat.
Troubleshoot and resolve software-related issues efficiently.
Collaborate with internal teams to identify and implement solutions.
Develop and maintain technical documentation and knowledge base articles.
Stay updated with new technologies and product releases.
Participate in training and development programs to enhance skills and knowledge.

Job Requirements

Strong understanding of software applications and operating systems.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and troubleshooting skills.
Familiarity with customer support tools and software.
Ability to work collaboratively as part of a team.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Technical Software Support Engineer