Technical Service Manager

Process Development & Optimization

Lead scale-up and tech transfer of formulations from R&D to commercial manufacturing.

Optimize existing manufacturing processes for efficiency, cost-effectiveness, and quality.

Technology Transfer

1. Coordinate cross-functional teams to ensure smooth transfer of products between sites or from development to production.

2. Prepare and review technology transfer documentation (TTDs, protocols, reports).

Troubleshooting & Support

1. Provide technical support to manufacturing units for resolving process deviations, equipment issues, and quality concerns.

2. Investigate root causes and implement corrective/preventive actions (CAPA).

Documentation & Compliance

1. Ensure all technical documentation complies with regulatory standards (FDA, EMA, WHO, etc.).

2. Support preparation of dossiers for regulatory submissions and audits.

Cross-Functional Collaboration

1. Liaise with R&D, QA/QC, Regulatory Affairs, and Production teams to ensure alignment on technical aspects.

2. Participate in cross-functional meetings to drive continuous improvement.

Training & Development

• Train production and quality teams on new technologies, processes, and equipment.
• Develop SOPs and technical guidelines for consistent operations.