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Team Computers logo

Technical Service Desk Engineer || Mumbai

2 - 6 years

0 - 3 Lacs

Mumbai, Mumbai (All Areas)

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Remote Support IT Service Desk Ticketing Tools Service Desk ITIL Process Laptop OS Installation Service Desk Management desktop IT Support Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: We are hiring a Technical Service Desk Executive to provide end-user IT support. The candidate should have experience with ticketing tools and troubleshooting Windows/macOS, MS Office, Teams, OneDrive, and internal applications, along with knowledge of ITIL processes. Key Responsibilities: Troubleshoot issues on Windows, macOS, MS Office, Teams, OneDrive. Support end-user devices: laptops, desktops, and peripherals Manage and resolve service desk tickets Follow ITIL-based support procedures Communicate effectively with users and IT teams Requirements: Any graduate (preferably with an IT background) 2-3 years of IT support or service desk experience Knowledge of ITIL processes Good communication and problem-solving skills Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com Or Whatsapp on 9599004793

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Information Technology

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250 Employees

90 Jobs

    Key People

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    CEO

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