Technical Service Coordinator

Work with SRICO At SRICO, we prioritize treating everyone with respect and dignity. Your long-term success is our primary motivation. We uphold values of honesty, ethics, straightforwardness, and fairness. By providing challenging tasks, ample development opportunities, a positive work environment, and delegated responsibilities, we strive to support you in achieving your ambitions and reaching your full potential. Our foundation lies in a culture of excellence, pride, integrity, passion, and respect, fostering a dynamic and flexible work environment where innovation and teamwork are fundamental to our success. At SRICO, you will be presented with the chance to tackle every challenge and make the most of every opportunity. Life at SRICO is characterized by aspirations and dynamic productivity, and we are continuously seeking individuals with passion, curiosity, and conviction. We firmly believe in the strength of each individual and the power of a cohesive team. Join our team and become a part of our value system as we are constantly on the lookout for talented individuals to join us. You will have the opportunity to contribute, learn, and grow simultaneously. If you are interested in being a part of a fast-growing, well-established, and highly regarded organization, please send your resume to hr@srico-labworld.com. Technical Service Coordinator | Bangalore Location: Bangalore Responsibilities: - Provide support to customers and service engineers on all after-sales activities - Assist the service team in technical service-related matters - Coordinate between customers across India and technical staff at various branches to resolve service issues and provide updates - Arrange units/parts to be sent to customers - Track and update service reports of all service staff - Arrange service-related components, tools, parts, etc. Requirements: - Support customers and service engineers on after-sales activities - Ensure accurate data is captured and updated in CRM - Service documentation and reporting Experience: 3+ years Education: BE / BTech preferably in Electrical/Electronics/Instrumentation.,