Job
Description
What Youll Do As a Technical Program Manager (TPM) in marketing technology working to help grow Avalara by promoting Marketing with scalable and data driven solutions. We implement standardized marketing technology solutions that facilitate data driven decisions and experiences, empowering users and increasing growth and efficiency. You will provide program coordination amongst the MarTech development teams responsible for the vision, content strategy, and development of a set of integrated solutions that promote Avalaras products and services on the corporate website, and technologies that enable our Marketing and Sales teams greater efficiencies. Youll report to Director, Digital Experience and Platforms Site Operations. #LI-Onsite What Your Responsibilities Will Be Engage with business stakeholders in Marketing, Sales Development, Customer Support and Development teams to yield complete program implementation plans, timelines and ensure requirements are translated into an actionable roadmap and backlog ready for prioritization into appropriate value streams (development streams.) Propose, plan, and implement new features, integrations, and capabilities, including facilitating the adoption of these new experiences (training, enablement, authoring, etc). Maximize value produced by the Development teams by prioritizing and balancing trade-offs to maintain ROI / quality. Own and nurture the vision for your responsibilities, ensuring strategic alignment. Manage Sprint intake process and participate in Agile ceremonies. Manage cross-team dependencies, risks, and inform decision makers of appropriate trade-offs against development effort and return on investment. Obsessively monitor performance and continuously report out on project health and indicators for success with stakeholders throughout the project life cycle. Identify and resolve issues that block or reduce the teams ability to meet our goals. Drive effective collaboration, communication, and commitment. Help manage, improving, and enforcing processes for project intake and management Create and maintain internal user documentation, including supporting business logic and operational workflows. What Youll Need to be Successful Bachelors degree in computer engineering, Computer Science, IT-related discipline or equivalent experience 7 to 10 years in a technical program management role with proven ability to work with all organizational levels across marketing technology platforms. Technical expertise in implementing Adobe Analytics, Adobe Launch, Adobe Target, UTM and One Trust environments for multiple web properties. Familiarity with cookie compliance platforms such as One Trust Familiarity with tag management systems such as Adobe Launch Familiarity with Adobe Target, Adobe Experience Platform Web SDK Good to have technical knowledge with Adobe Marketo Automation Platform implementation and integration across Enterprise tools. Demonstrated ability to manage complex software/hardware projects, utilizing agile methodologies such as Scrum/Kanban and Agile project management tools Experience of influencing and developing productive working relationships with resources and internal or external customers Technical skills to understand, test, and challenge statements and assumptions working with respective technology owners. Understand technical implementation at the architecture level and propose technical alternatives when vital. Ability to drive projects with many cross-dependencies between independent teams and deliver results that are coherent and supported Excellent cross-organizational verbal and written communication skills to provide status and manage expectations How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Bachelors degree in computer engineering, Computer Science, IT-related discipline or equivalent experience 7 to 10 years in a technical program management role with proven ability to work with all organizational levels across marketing technology platforms. Technical expertise in implementing Adobe Analytics, Adobe Launch, Adobe Target, UTM and One Trust environments for multiple web properties. Familiarity with cookie compliance platforms such as One Trust Familiarity with tag management systems such as Adobe Launch Familiarity with Adobe Target, Adobe Experience Platform Web SDK Good to have technical knowledge with Adobe Marketo Automation Platform implementation and integration across Enterprise tools. Demonstrated ability to manage complex software/hardware projects, utilizing agile methodologies such as Scrum/Kanban and Agile project management tools Experience of influencing and developing productive working relationships with resources and internal or external customers Technical skills to understand, test, and challenge statements and assumptions working with respective technology owners. Understand technical implementation at the architecture level and propose technical alternatives when vital. Ability to drive projects with many cross-dependencies between independent teams and deliver results that are coherent and supported Excellent cross-organizational verbal and written communication skills to provide status and manage expectations Engage with business stakeholders in Marketing, Sales Development, Customer Support and Development teams to yield complete program implementation plans, timelines and ensure requirements are translated into an actionable roadmap and backlog ready for prioritization into appropriate value streams (development streams.) Propose, plan, and implement new features, integrations, and capabilities, including facilitating the adoption of these new experiences (training, enablement, authoring, etc). Maximize value produced by the Development teams by prioritizing and balancing trade-offs to maintain ROI / quality. Own and nurture the vision for your responsibilities, ensuring strategic alignment. Manage Sprint intake process and participate in Agile ceremonies. Manage cross-team dependencies, risks, and inform decision makers of appropriate trade-offs against development effort and return on investment. Obsessively monitor performance and continuously report out on project health and indicators for success with stakeholders throughout the project life cycle. Identify and resolve issues that block or reduce the teams ability to meet our goals. Drive effective collaboration, communication, and commitment. Help manage, improving, and enforcing processes for project intake and management Create and maintain internal user documentation, including supporting business logic and operational workflows.
