Posted:1 month ago|
Platform:
Work from Office
Full Time
As a Technical Support Representative, you will play a vital role in enhancing customer loyalty by ensuring seamless troubleshooting, support, and resolution for our users and partners. You will work closely with consumers and merchants, providing timely assistance through email and chat, while documenting issues with precision and driving root-cause resolution.
This is a Contract to Hire role based in Navi Mumbai, with the possibility of a permanent role after 3 months based on performance.
Experience Level
0 to 5 years in technical product support or related fields. Exposure to fintech is desirable.
Key Skillsets
Responsibilities
Shift allowance
Retention bonusMaternity leavesPaternity leavesReturning mother's program
Jamaav Corporation
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