Technical Officer Waterproofing

As a Waterproofing Technical Officer, your primary role will involve providing field technical support for waterproofing products. You will be responsible for conducting practical training for top contractors, offering on-the-job training to Trade and Territory Manager-Painter Partnership (TM-PP), and closely engaging with top contractors as the Birla Opus waterproofing technical point of contact. Additionally, you will assist in site conversions through digital and physical means, provide technical intervention at critical sites, and handle complaint escalations. Your key responsibilities will include: - Conducting practical training sessions for top contractors - Providing on-the-job training to Trade and Territory Manager-Painter Partnership (TM-PP) - Developing business relationships with top contractors as the technical representative for Birla Opus waterproofing products - Assisting in site conversions and guiding the local team - Identifying and resolving technical issues at critical sites - Handling escalations from Trade and Territory Manager-Painter Partnership (TM-PP) - Demonstrating expertise by visiting critical sites - Providing technical support to internal and external stakeholders - Evaluating vendors and new products for category creation - Supporting the collection of technical product insights Qualifications and Experience: - B.Tech. / Diploma in Civil Engineering with 2-7 years of field experience in the waterproofing industry OR - Relevant experience in a similar role within the construction chemicals or waterproofing retail industry Reporting Structure: - Direct reporting to ASM PP + PA (Painter Partnership + Painter Academy) - Dotted reporting to Waterproofing Technical Manager (WTM) As a Waterproofing Technical Officer, your primary role will involve providing field technical support for waterproofing products. You will be responsible for conducting practical training for top contractors, offering on-the-job training to Trade and Territory Manager-Painter Partnership (TM-PP), and closely engaging with top contractors as the Birla Opus waterproofing technical point of contact. Additionally, you will assist in site conversions through digital and physical means, provide technical intervention at critical sites, and handle complaint escalations. Your key responsibilities will include: - Conducting practical training sessions for top contractors - Providing on-the-job training to Trade and Territory Manager-Painter Partnership (TM-PP) - Developing business relationships with top contractors as the technical representative for Birla Opus waterproofing products - Assisting in site conversions and guiding the local team - Identifying and resolving technical issues at critical sites - Handling escalations from Trade and Territory Manager-Painter Partnership (TM-PP) - Demonstrating expertise by visiting critical sites - Providing technical support to internal and external stakeholders - Evaluating vendors and new products for category creation - Supporting the collection of technical product insights Qualifications and Experience: - B.Tech. / Diploma in Civil Engineering with 2-7 years of field experience in the waterproofing industry OR - Relevant experience in a similar role within the construction chemicals or waterproofing retail industry Reporting Structure: - Direct reporting to ASM PP + PA (Painter Partnership + Painter Academy) - Dotted reporting to Waterproofing Technical Manager (WTM)