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Technical delivery Manager

Technical delivery Manager

Appian

9 - 11 years

35 - 40 Lacs

chennai

Posted:2 weeks ago| Platform:

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Skills Required

product management training client satisfaction sales client executive focus training and development tdm product support project life cycle

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a leader within Appians Customer Success organisation, you will be responsible for the delivery of projects utilising Appians cutting edge technology.
Your focus will be spread across multiple customers and you ll work directly with key project and executive stakeholders throughout the entire project life-cycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities.
The TDM will also play an important role in mood orchestration, fostering a culture of positivity, high performance and collaboration aligned to Appian s values. They will also work extensively with our people, providing coaching, actionable feedback and mentoring to support their career progression and development within Appian.

To be successful in this role, you will:

- Oversee the delivery of Appian projects to ensure deployment matches client executive and business sponsor expectations.

- Mentor a team and manage multiple large-scale projects simultaneously, nurturing them from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

- Interface with Appian Sales, Marketing, Engineering, Product Management, and Product Support.

- Work with delivery partners within the region to augment Appian led engagements with partner resources as well as to supplement partner led engagements with Appian resources.

- Prior experience in delivering Appian engagements will be an added advantage.

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Technical delivery Manager