Technical Copywriter Lead (Off Roll) - Third Party Payroll

As a Technical Writer, your primary responsibility will be to develop and maintain user documentation for the Spark Assist application. This includes creating comprehensive guides for the application's functionality, detailed workflow and process flow documentation, and clear API documentation with endpoints, parameters, and integration guides. Additionally, you will be tasked with producing user guides, quick start guides, troubleshooting documentation, and onboarding materials for new users. Your role will also involve creating integration guides for developers and technical stakeholders and ensuring the accuracy of API reference documentation. Collaboration is key in this role, as you will closely work with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. You will also be responsible for establishing and maintaining documentation standards and style guides, as well as conducting regular audits and updates to ensure the quality of the documentation. To be successful in this role, you should have at least 5 years of experience in technical writing, preferably for software applications. Proficiency in documentation tools such as Confluence and GitHub, as well as experience with API documentation tools like Swagger and Postman, is required. A basic understanding of software development processes and terminology, familiarity with markup languages like Markdown and HTML, and experience working in Agile development environments are also important qualifications for this position. Excellent written and verbal communication skills are essential, along with the ability to translate complex technical concepts into user-friendly language. Strong attention to detail, organizational skills, and a commitment to maintaining accurate and up-to-date documentation are also key attributes for this role.,