14 User Guides Jobs

As a valued member of the Sagent team, you will have the opportunity to be part of a mission dedicated to simplifying and securing loans and homeownership for consumers across the US. Working at Sagent means contributing to a meaningful cause while enjoying a fulfilling and impactful work environment. In this role, you will collaborate with product managers, business analysts, and engineers to create and update various types of documentation essential for our operations. This includes crafting Release Notes, Process documentation, User Guides, Integration Guides, API Developer Guides, and in-platform documentation such as tooltips and instructions. Additionally, you will develop innovative client aids like online videos, demos, and guided tours to enhance user understanding and engagement. Your responsibilities will also involve translating intricate software concepts into accessible and engaging communication for users. Acting as an editor, you will maintain consistency in all documentation produced, ensuring clarity and coherence throughout. It is essential to familiarize yourself with the current documentation processes and tools employed, including Microsoft Suite and MadCap for content management and publishing. As a Sagent Associate, you will have access to a range of benefits from Day #1, including options for remote or hybrid work settings, Group Medical Coverage, Group Personal Accidental and Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays, and more. Sagent stands out as a transformative force in the mortgage servicing industry, offering customers a modern experience in loan servicing while providing servicers with cost-effective solutions, regulatory compliance, and increased servicing values. Sagent's partnership combines Fiserv Inc."s extensive fintech expertise with Warburg Pincus" technology growth capabilities to drive innovation in lending and housing. We are seeking innovative individuals to join our dynamic team and contribute to shaping the future of the industry. If you are passionate about making a difference and thrive in a fast-paced, growth-oriented environment, Sagent is the place for you.,

Skill: MadCap Flare XML based Authoring Tools Markdown and Ascii-Language Antora-Publishing Tool JIRA Content Management Systems (CMS) like GitHub Agile methodologies/Agile software development process DDLCRole & responsibilities Preferred candidate profile

You are an experienced SAP SuccessFactors LMS (Learning Management System) Consultant who will play a crucial role in implementing and optimizing the SAP SuccessFactors LMS to support our clients" learning and development initiatives. Your primary responsibilities will involve collaborating with clients to gather requirements, configuring the LMS to meet their specific needs, and ensuring seamless integration with other SAP SuccessFactors modules and HR systems. By leveraging your expertise, you will contribute towards fostering a culture of continuous learning and skill development for our clients" employees. Your key responsibilities will include implementing and configuring SAP SuccessFactors LMS solutions in alignment with client requirements and best practices. You will analyze clients" existing learning and development processes to identify areas for enhancement and work closely with HR and training teams to design and implement effective learning programs. Additionally, you will provide training and support to users to maximize the utilization of the SAP LMS functionalities. Maintaining project documentation, staying updated with SAP SuccessFactors LMS advancements, and sharing insights with clients are also essential aspects of your role. To excel in this position, you should hold a Bachelor's degree in Human Resources, Education, Business Administration, or a related field. You must have a minimum of 4+ years of experience in implementing SAP SuccessFactors, particularly focusing on LMS. A strong understanding of learning and development principles, adult learning theories, and training management best practices is required. Proficiency in SAP SuccessFactors modules, excellent analytical and problem-solving skills, as well as effective communication and interpersonal abilities are essential for successful collaboration with clients and team members.,

You are a technical writer/editor with a strong background in technical writing and editing. Your passion lies in creating comprehensive, accurate, and user-friendly content aimed at a developer audience. You excel at understanding the needs of your audience and collaborating closely with internal teams to produce high-quality technical documentation. With over 8 years of experience in software documentation, you are well-versed in creating integration guides, developers guides, API documentation, feature level documentation, user guides, data flows, and user journeys. You have a deep understanding of tools such as Postman, MS Word, Confluence, Lucid/draw.io, and Jira. Your knowledge extends to SDLC, STLC, and MSTP standards. Your expertise includes a strong grasp of software development concepts, programming languages, APIs, SDKs, web technologies, and developer tools. You possess exceptional writing and editing skills, enabling you to simplify complex technical concepts for easy understanding. Your meticulous attention to detail ensures accuracy and consistency in all technical content. You have proven experience in conducting thorough research, extracting information from technical sources, and transforming it into user-friendly content. Your collaborative nature allows you to work effectively with cross-functional teams, including developers, testers, product managers, and technical leads. Thriving in a fast-paced environment, you can adapt to changing priorities and deliver high-quality content within tight deadlines. Your strong interpersonal and communication skills enable you to convey complex ideas to both technical and non-technical audiences. You are familiar with Agile development practices and have experience working in a DDLC environment. Your ability to quickly grasp new technologies and products sets you apart, making you a valuable asset in any technical writing and editing role.,

As a Technical Writer at our company, you will be responsible for creating and maintaining user documentation for the Spark Assist application. Your primary duties will include developing detailed workflow and process flow documentation, writing clear API documentation, and producing user guides and troubleshooting documentation. Additionally, you will be tasked with creating onboarding materials and training documentation for new users, as well as integration guides for developers and technical stakeholders. It will also be your responsibility to ensure the accuracy and version control of API reference documentation across application updates. In terms of collaboration and quality assurance, you will work closely with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. You will also be expected to establish and maintain documentation standards and style guides, as well as conduct regular audits and updates to ensure the quality of the documentation. To be successful in this role, you must have at least 5 years of experience in technical writing, preferably for software applications. You should also have proficiency in documentation tools such as Confluence and github, as well as experience with API documentation tools like Swagger and Postman. A basic understanding of software development processes and terminology, along with familiarity with markup languages like Markdown and HTML, will be essential for this position. In addition to technical skills, strong communication and analytical skills are a must. You should possess excellent written and verbal communication skills and have the ability to translate complex technical concepts into user-friendly language. Attention to detail, organizational skills, and experience working in Agile development environments will also be valuable assets in this role.,

As a Technical Documentation Specialist at our company located in Nashik, you will play a crucial role in creating, managing, and maintaining technical and business documentation. Your responsibilities will include interviewing subject matter experts, developing high-quality documentation, collaborating with internal teams, organizing information effectively, and ensuring that documentation meets company standards and compliance requirements. You will work closely with subject matter experts to gather technical and business-related information, and then proceed to develop, write, and maintain various types of documentation such as user guides, technical manuals, business documentation, API documentation, and FAQs. Collaboration with internal teams including engineering, product management, and customer support will be essential to ensure the accuracy and completeness of the documentation. Your role will also involve organizing and structuring information in a clear, accessible, and logical manner, as well as utilizing AI tools to enhance documentation processes and improve efficiency. It will be your responsibility to keep the documentation up to date with new features, updates, and changes in product offerings, while also ensuring that technical concepts are communicated effectively to both technical and non-technical audiences. To qualify for this position, you should possess a Bachelor's degree in Engineering, Computer Science, or a related technical field, along with proven experience in technical documentation, preferably in a software or technology-driven environment. Strong understanding and interpretation of code, APIs, and system architecture are necessary, as well as excellent written and verbal communication skills in English. Experience in creating documentation for technical and business audiences, expertise in using AI-driven tools for documentation, and strong organizational skills with attention to detail are additional qualifications required. Familiarity with FHIR, APIs, software development methodologies, industry-standard documentation tools, Agile development environments, and OCR and related AI technologies are considered advantageous for this role. If you are a self-motivated individual who can work independently and collaboratively in a fast-paced environment, we encourage you to apply for this position and become a valuable member of our team.,

As a Technical Writer for Spark Assist application, your primary responsibility will be to develop and maintain user documentation that effectively communicates the functionality of the application. This includes creating comprehensive user guides, workflow documentation, API documentation, troubleshooting guides, onboarding materials, and training documentation. You will also be tasked with developing integration guides for developers and technical stakeholders, ensuring the accuracy and clarity of all documentation. Collaboration is key in this role, as you will work closely with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. Additionally, you will establish and maintain documentation standards and style guides, conduct regular audits, and update documentation as needed to ensure its relevance and accuracy across application updates. To excel in this position, you should have at least 5 years of experience in technical writing, with a preference for experience in software applications. Proficiency in documentation tools such as Confluence and Github, as well as experience with API documentation tools like Swagger and Postman, is essential. A basic understanding of software development processes and terminology, familiarity with markup languages like Markdown and HTML, and experience working in Agile development environments will also be advantageous. Your communication and analytical skills will be put to the test as you translate complex technical concepts into user-friendly language. Strong attention to detail, excellent written and verbal communication skills, and organizational abilities are key attributes for success in this role. If you are looking for a challenging and rewarding opportunity to contribute to the documentation and communication efforts of a dynamic software application, this position may be the perfect fit for you.,

As a Project Manager at our company, you will be responsible for leading and managing multiple IT projects. You should possess a solid technical background with hands-on experience in software development and ecommerce. A Bachelor's or Master's degree in Computer Science or a related field is required, along with a minimum of 5 years of experience in managing IT projects from inception to delivery. Having a PMP or similar Project Management certification would be a strong advantage. Your role will involve monitoring project performance to ensure all goals, quality standards, and timelines are met. You will be expected to maintain seamless communication between the team, stakeholders, and clients throughout the project lifecycle. Organizing workflows, prioritizing projects, and allocating resources effectively among development and design teams are key responsibilities. You will lead teams to deliver client solutions on time and within budget, while also providing support in resolving critical technical issues and enhancing team skills. Building and maintaining strong client relationships is essential to ensure loyalty and ongoing business. Developing and maintaining comprehensive project documentation, fostering an Agile environment, and ensuring on-time, quality project delivery within the agreed budget are also part of your responsibilities. The ideal candidate should have exceptional organizational skills, multitasking abilities, and strong problem-solving skills. Knowledge of Agile methodologies is highly desirable. This is a full-time position with a day shift schedule from Monday to Friday, requiring in-person work at our location. If you are interested in this opportunity, please contact us at +91 8488802467.,

As a member of the Mr. Cooper Group team, you are an essential part of keeping the dream of homeownership alive. We value teamwork, volunteerism, and a commitment to making a difference. Your role involves managing technical issues that go beyond basic troubleshooting, including advanced software and hardware diagnostics. You will provide remote assistance using tools like remote desktop applications and may need to make occasional on-site visits for unresolved issues. In addition to your technical responsibilities, you will also have the opportunity to mentor junior staff, sharing your knowledge and promoting best practices. You will be encouraged to propose enhancements to helpdesk processes and contribute to IT projects such as software rollouts and hardware upgrades. Developing and maintaining technical documentation and user guides will be part of your responsibilities to ensure comprehensive support and empower users. If you are passionate about making the dream of homeownership possible and are skilled in managing complex technical issues, mentoring junior staff, and contributing to IT projects, we invite you to join us in Chennai, Tamil Nadu, India. Requisition ID: 023850 Job Category: Information Technology Primary Location City: Chennai Primary Location Region: Tamil Nadu Primary Location Postal Code: 600089 Primary Location Country: India Additional Posting Location(s): NSM Bangalore Block I,

About Us: 5paisa Capital Ltd. stands at the forefront of India's fintech revolution, offering a comprehensive digital platform for retail investors and traders. With a commitment to democratizing financial services, 5paisa provides a suite of products including Stocks, Futures & Options, Mutual Funds, IPOs, all accessible through user-friendly mobile applications and web platforms. Today 5paisa is a go-to platform for serious traders and investors. Role Overview: We are seeking a talented and experienced UX Writer to join our dynamic team. You will be responsible for creating clear, concise, and compelling content across the 5paisa mobile app and website, enhancing user experience and engagement. Key Responsibilities: Craft user-centric content for our mobile application and website, including UI microcopy, user guides, error messages, notifications, and onboarding flows. Collaborate closely with Product Managers, UX/UI Designers, and Researchers to understand user needs and business objectives. Work alongside the Marketing team to ensure brand voice and tone are consistent across all user-facing communication. Develop and maintain a content style guide to ensure consistency in language and terminology. Simplify complex financial and trading concepts into easy-to-understand language for a diverse user base. Conduct content audits and use data and user feedback to iterate and improve UX copy. Required Skills & Qualifications: A minimum of 4-5 years of proven experience as a UX Writer, Content Strategist, or a similar role. Mandatory: Prior experience in the BFSI (Banking, Financial Services, and Insurance) sector. Mandatory: In-depth knowledge of stock markets, trading platforms, and financial terminology. A strong portfolio showcasing your UX writing work, particularly for mobile apps and websites. Excellent writing, editing, and proofreading skills with a keen eye for detail. Ability to work effectively in a fast-paced, collaborative environment. Bachelor's degree,

Key Responsibilities: Develop clear, concise, and user-friendly software documentation User Guides User Manuals Training Presentations Requirements: 35 years of proven experience as a technical writer in the software industry. Strong command of English and excellent communication skills. Proficiency in authoring tools, documentation software, and presentation tools. Ability to grasp complex technical concepts and convey them simply and clearly. Preferred Industry Background: Software Development IT Services Product Companies Publishers of software products

You will be joining Elysium Technology Private Limited (PHd Izone) as a Technical Content Writer. Your role will involve creating clear and engaging content to simplify complex technical concepts for various audiences. Your technical writing expertise will be crucial in developing product documentation, user guides, API references, and other essential materials to enhance user experience and understanding. Collaborating closely with product managers, engineers, and other stakeholders is essential to ensure the technical accuracy of all content and resonate with our audience. If you are passionate about writing, excel in making technical information accessible, and are excited to contribute to a rapidly growing tech company, we are looking forward to hearing from you. Your key responsibilities will include: - Demonstrating willingness to learn and adapt to new technologies and tools related to journaling. - Assisting in the development and publication of technical or research journals, papers, and reports. - Collaborating with senior team members to collect and organize research data. - Supporting the editorial process by proofreading and ensuring content accuracy. - Preparing technical documents, reports, and presentations based on research findings. - Conducting literature reviews and providing support for data analysis as required. - Participating in team meetings and contributing to ongoing research and publication projects. - Assisting in maintaining journal databases, archives, and records. - Working with cross-functional teams to understand and implement feedback for journal publications. Qualifications: Educational Qualification: - Bachelors Degree in Engineering (BE) or Post Graduate (PG) qualification in [relevant field]. - Freshers or candidates with up to 1 year of relevant experience are encouraged to apply. Skills and Competencies: - Strong analytical skills and attention to detail. - Excellent written and verbal communication skills. - Basic understanding of research methodology and data analysis. - Familiarity with academic or technical writing is a plus. - Ability to work independently and as part of a team. - Proficient in MS Office (Excel, Word, PowerPoint). Knowledge of reference management software is a plus. This is a Full-time position located in person. Apply now if you are ready to take on this exciting opportunity!,

As an Oracle Fusion HCM Functional Consultant, you will be responsible for gathering requirements, conducting fit-gap analysis, configuring systems, creating test scripts, run books, and user guides. Your role will also involve unit testing, training super users, and providing support. You should have the ability to create HSDL based Spreadsheet loaders and utilize OBTI to generate analysis reports ranging from simple to medium complexity. Experience in creating fast formulas of low to medium complexity would be an added advantage. This position requires a minimum of 5-15 years of experience in Oracle Fusion HCM Functional/Functional Consultant roles. You should be comfortable working in a UK Shift and possess good communication skills to effectively collaborate with stakeholders. If you meet the specified requirements and are interested in a Permanent (Hybrid) job type with a Notice Period of Immediate to 30 days, kindly ensure to provide accurate details as per the instructions mentioned and attach your updated CV for further consideration. Best Regards, Talent Acquisition Email: hari@talentmovers.in Mobile: +91 9205888286,

About Business Unit The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative thinkers develops and builds products that position Epsilon as a differentiator, fostering an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by leveraging industry best practices and advanced capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilons success story. Job Description Why we are looking for you? We are seeking a detail-oriented Senior Technical Writer to enhance our documentation and communication strategies for our innovative retail market products and services. You're a problem solver with a knack for connecting with people. You'll craft clear, user-friendly technical content (API guides, user manuals, etc.) while contributing your creative expertise to make information visually appealing. This dynamic, collaborative role offers diverse communication channels and the chance to continuously grow your skills. Are you self-reliant, tech-savvy, and passionate about producing exceptional documentation & creatives. What will you enjoy in this role? Must have demonstrated ability to Technical Documentation: Partner with cross-functional teams to build comprehensive product documentation, aiming to minimize onboarding time and technical support reliance. Craft user-friendly, self-service-oriented documentation for diverse clients (technical and non-technical). Tailor content to various client needs, ensuring accuracy and completeness through rigorous quality checks. Continuously improve documentation quality and usability by actively seeking feedback and adapting to changing technology, standards, and internal processes. Demonstrate strong communication skills to translate complex information into clear, understandable content. What will you do? Troubleshoot and document solutions for integration challenges, taking ownership of the entire documentation process. Conduct in-depth testing of product features (UI, backend systems, APIs) to gain technical knowledge and enhance documentation accuracy. Utilize developer tools to ensure reliability of documented features. Technical documentation: Create clear and concise documentation, including API docs, user guides, in-product help, and release notes tailored to our retail products. Collaboration: Engage with product managers, developers, and other stakeholders to gather insights and translate technical concepts into language that is easy for consumption. Review: Conduct reviews of content across your assigned projects, ensuring consistency with style guides and alignment with Epsilons quality standards. Product knowledge: Develop an in-depth understanding of our technology and product features, enabling effective communication and documentation creation. Communication: Maintain professional and clear communication within the team and with external stakeholders, fostering a collaborative environment. Leadership: Lead technical writing initiatives for assigned projects and products. Troubleshooting: Document solutions for integration challenges to support seamless product deployments. Qualification 3- 9 years experience in Technical Writing documenting SaaS/Cloud/Data-driven/Enterprise client software. Proficient in: Wiki, Confluence, MS Word, Agile methodology. Familiarity with tools like FrameMaker, RoboHelp, SnagIt, HTML (desired). Experience with public cloud (AWS, Azure, GCP), scripting/programming languages (desired). Knowledge of RDBMS, SQL/NoSQL (plus). Hands-on product testing & UI/behavior documentation. Proven technical writing experience in the retail market or related fields. Familiarity with SaaS, cloud, and data technology. Experience with Git-based documentation. Expertise in API documentation. Proficiency in tools like RoboHelp, Readme, and SnagIt. Competency in minimalist documentation design and information architecture. Strong organization skills for managing and prioritizing tasks. Excellent problem-solving skills and ability to document solutions effectively. Campaign tool experience (highly preferred). Education: Bachelor's degree in technical field (CS, Engineering) or related writing discipline (English, Communications). Enrolled in relevant degree program (considered). Technical writing certifications (preferred).