Technical Copywriter Lead

As a Technical Writer for Spark Assist application, your primary responsibility will be to develop and maintain user documentation that effectively communicates the functionality of the application. This includes creating comprehensive user guides, workflow documentation, API documentation, troubleshooting guides, onboarding materials, and training documentation. You will also be tasked with developing integration guides for developers and technical stakeholders, ensuring the accuracy and clarity of all documentation. Collaboration is key in this role, as you will work closely with product managers, developers, and UX designers to review and edit documentation for clarity, accuracy, and consistency. Additionally, you will establish and maintain documentation standards and style guides, conduct regular audits, and update documentation as needed to ensure its relevance and accuracy across application updates. To excel in this position, you should have at least 5 years of experience in technical writing, with a preference for experience in software applications. Proficiency in documentation tools such as Confluence and Github, as well as experience with API documentation tools like Swagger and Postman, is essential. A basic understanding of software development processes and terminology, familiarity with markup languages like Markdown and HTML, and experience working in Agile development environments will also be advantageous. Your communication and analytical skills will be put to the test as you translate complex technical concepts into user-friendly language. Strong attention to detail, excellent written and verbal communication skills, and organizational abilities are key attributes for success in this role. If you are looking for a challenging and rewarding opportunity to contribute to the documentation and communication efforts of a dynamic software application, this position may be the perfect fit for you.,