2 - 4 years

1 - 3 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Technical Content Writer

We are seeking a Technical Writer to create high-quality content that supports the growth and success of our IT services organization. You will work closely with developers, consultants, project managers, and business analysts to deliver content that clearly communicates our capabilities and expertise.

Key Responsibilities:

  • Research, write, and edit technical content including blogs, thought leadership articles, case studies, website copy, solution briefs, and knowledge base articles.
  • Collaborate with our technical and delivery teams to produce clear, insightful, and technically accurate content.
  • Stay updated with industry trends, enterprise technology developments, cloud transformation practices, digital adoption, and IT service innovations.
  • Translate complex technical concepts into accessible and engaging language for diverse audiences while maintaining precision and credibility.
  • Proofread and fact-check technical documents for clarity, grammar, and consistency.
  • Work closely with the marketing team to align content with business strategy, campaigns, and brand positioning.
  • Develop and maintain documentation such as service manuals, process guides, capability decks, proposals, white papers, and training materials.
  • Convert consulting and engineering expertise into impactful written and visual content.

Requirements:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.
  • Experience: 2–4 years of proven experience in technical writing, preferably within an IT services or consulting environment.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple writing projects simultaneously and deliver within deadlines.

About WEBSTEP

Established on 9th December 2014, WEBSTEP has grown into a trusted digital transformation partner for leading Government institutions, public sector enterprises, and academic organizations across India.

We have successfully delivered mission-critical solutions for clients including ONGC, Shipping Corporation of India, Ministry of Culture – Government of India, IIM Calcutta, IIT (ISM) Dhanbad, Visva Bharati University, West Bengal Power & NES Department, West Bengal Tourism Department, and the All India Institute of Speech and Hearing, Mysore.

With a strong track record in enterprise application development, cloud adoption, and digital modernization, WEBSTEP continues to be a preferred partner for institutions driving large-scale transformation.

To strengthen our delivery capabilities, we operate Sales & Delivery Centres in Bangalore and Mumbai, enabling us to serve clients across India with scale and efficiency.

Job Type: Full-time

Pay: ₹180,000.00 - ₹360,000.00 per year

Application Question(s):

  • Are you residing in Kolkata?

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical Content Writing: 3 years (Preferred)

Work Location: In person

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Kolkata, West Bengal, India