Technical Consultant - Cloud Services

Enterprise Mobility Suite

Will manage Enterprise Mobility Suite and O365 Microsofts cloud strategy, Azure Intune delivery and client satisfaction.

Key Responsibilities:

Intune Management:

• Configure, deploy, and manage devices using Microsoft Intune.
• Troubleshoot and resolve issues related to Intune configurations and deployments.
• Implement and manage Intune policies for device compliance, security, and updates.

Mobile Device Management (MDM):

• Support the deployment and management of mobile devices across the organization.
• Enforce MDM policies and ensure device security and compliance.
• Provide support and troubleshooting for mobile device issues.

Conditional Access:

• Implement and manage Conditional Access policies to ensure secure access to corporate resources.
• Monitor and troubleshoot Conditional Access issues and ensure policy compliance.

Compliance Management:

• Ensure devices and applications comply with organizational policies and industry standards.
• Regularly review compliance reports and take corrective actions as needed.
• Assist in auditing and reporting on compliance status.

App Protection Policies:

• Configure and manage app protection policies to secure corporate data on personal and corporate devices.
• Troubleshoot and resolve issues related to app protection and data leakage.

Self-Service Password Reset (SSPR):

• Implement and manage SSPR for users to securely reset their passwords.
• Provide support and troubleshooting for SSPR issues.

Technical Skills:

• Proficiency in Microsoft Intune administration and troubleshooting.
• Experience with Mobile Device Management (MDM) solutions.
• Knowledge of Conditional Access policies and implementation.
• Understanding of compliance management and reporting.
• Familiarity with app protection policies and data security.
• Experience with Self-Service Password Reset (SSPR) implementation and support.
• Knowledge of Single Sign-On (SSO) configuration and troubleshooting.

Qualifications:

• Bachelors degree in computer science, Information Technology, or a related field.
• 2-4 years of experience in IT support or a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Additional Requirements:

• Ability to work independently and as part of a team.
• Strong attention to detail and a proactive approach to problem-solving.
• Willingness to stay updated with the latest industry trends and technologies.