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Description
Job Description As a Technical solution Analyst II, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, testing workflows internally and externally. Backend techniques to be used. including capturing log files, querying tables, updating database fields and cycling servers. Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles. By prioritizing work based on severity. you will strike a balance between client and business needs. Collaborating among and cross teams ensures that issues are addressed by the appropriate individual. We encourage candidates from all backgrounds to apply. Career Level - IC2. Responsibilities Basic Qualifications: A minimum of 3-5 years experience and a bachelor's degree including: An academic qualification in computer science engineering, information systems, software engineering, or a related field. Preferred Qualifications: 3-5 years experience in application support, client/customer support, incident management, problem management and change management. Knowledge on SQL, Readiness to work during the shift from 5.30PM to 2.30AM IST. Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work in different shifts and provide on-call support. We encourage candidates from all backgrounds to apply. Qualifications Career Level - IC2 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
