Tech Support Executive

0 years

1 - 4 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Technical support is a service designed to aid users of technology products such as computers, software, hardware, and electronic systems. The primary objectives include troubleshooting issues, providing guidance on product usage, performing repairs, and ensuring the optimal functionality of technology.
  • Responsibilities include managing support tickets, troubleshooting hardware and software issues, providing timely solutions, and maintaining customer satisfaction. Understanding of specific software and networking systems may also be essential depending on the employer's needs.
  • In the IT/Customer Support sector, the role of a Technical Support Associate is crucial for ensuring seamless operations and customer satisfaction. This position plays a key role in resolving technical issues, providing support to customers, and contributing to the overall success of the company.
  • Tamil candidates only

Job Types: Full-time, Part-time, Permanent

Pay: ₹10,017.31 - ₹37,982.14 per month

Benefits:

  • Food provided

Work Location: In person

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