Algolyt IT Solutions Pvt. Ltd.

Provide technical support to customers via phone, email, chat, or remote access Handle customer queries and troubleshoot problems in a timely and professional manner Escalate complex technical issues to the appropriate internal teams Maintain accurate records of issues, resolutions, and follow-ups in the support system Guide users with step-by-step solutions and product usage instructions Ensure high customer satisfaction by delivering effective and courteous support Follow standard operating procedures (SOPs). Job Types: Full-time, Permanent Pay: ₹150,000.00 - ₹180,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person