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Tech Engineer - SD

Tech Engineer - SD

Mphasis

4 - 8 years

0 Lacs

hyderabad telangana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

vpn dns vcenter virtual machines packaging access management confluence help desk support mac laptops basic networking ad users computers vsphere services jamf administration device management jira ticketing vulnerability mitigation

Work Mode

On-site

Job Type

Full Time

Job Description

As a Tech Engineer - SD at Mphasis, you will be based in Hyderabad and expected to have 4 to 5 years of experience in Help Desk support with Mac Laptops. The role requires you to be comfortable with 24*7 rotational shifts and have an immediate notice period. A minimum graduate degree is required, with preference given to B-Tech/BE graduates. Your responsibilities will include working with Mac laptops, possessing basic networking knowledge (VPN, DNS), managing and administering within AD Users and Computers, familiarity with vSphere services, including vCenter and virtual machines, and Jamf administration for device management and packaging. You will be responsible for providing Help Desk support in person and remotely, troubleshooting workstation issues, managing tasks using Jira ticketing, and assisting with various support requests such as access management and vulnerability mitigation. Additionally, you will contribute to improving documentation within the Confluence space. If you meet the qualifications and are interested in this position, please share your updated resume with apoorva.kapale@mphasis.com.,

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Tech Engineer - SD