8 Jira Ticketing Jobs

As a Tech Engineer - SD at Mphasis, your primary responsibility will be to provide Help Desk support with a focus on Mac laptops. You will be based in Hyderabad and should be comfortable with 24*7 rotational shifts with immediate availability. Your qualifications should include a minimum graduation degree, with a preference for B-Tech/BE. Key Responsibilities: - Mandatory experience with Mac laptops - Basic networking knowledge including VPN, DNS, etc. - Managing and administering within AD Users and Computers - Familiarity with vSphere services including vCenter, virtual machines, etc. - Jamf administration including device management, packaging, etc. - Providing Help Desk support both in p...

As a Technical Assistance Center (TAC) Network Engineer with 3+ years of experience, your role will involve providing technical support, troubleshooting, and resolving network-related issues for customers. Your key responsibilities will include: - Possessing a strong understanding of networking fundamentals, protocols, OSI model, and network architectures. - Proficiency in configuring, managing, and troubleshooting routers and switches, dynamic routing protocols, VLANs, STP, and routing policies. - Knowledge of network security principles, firewalls, VPNs, IPS/IDS systems, access control lists, and security best practices. - Experience with network monitoring tools, network management protoc...

As the Global Capacity Manager, you will play a crucial role in overseeing global workforce planning to ensure alignment with business demand. Your responsibilities will include: - Leading global capacity management across all hubs and regions. - Managing capacity & capability tools to maintain accurate data for forecasting and planning. - Overseeing resource allocation, redeployment, and roll-off planning in various markets. - Driving the farming of work opportunities within existing agency relationships. - Supervising time sheet management, Jira ticketing, and utilization reporting. - Partnering with L&D teams to align upskilling and reskilling programs with future needs. - Collaborating w...

As a Tech Engineer - SD at Mphasis, you will be based in Hyderabad and expected to have 4 to 5 years of experience in Help Desk support with Mac Laptops. The role requires you to be comfortable with 24*7 rotational shifts and have an immediate notice period. A minimum graduate degree is required, with preference given to B-Tech/BE graduates. Your responsibilities will include working with Mac laptops, possessing basic networking knowledge (VPN, DNS), managing and administering within AD Users and Computers, familiarity with vSphere services, including vCenter and virtual machines, and Jamf administration for device management and packaging. You will be responsible for providing Help Desk sup...

As a Technical Assistance Center (TAC) Network Engineer with 3+ years of experience, your primary responsibility will be to provide technical support and resolve network-related issues for customers. You should have a strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, SNMP, OSI model, and network architectures. Your proficiency in routing and switching is crucial, as you will be configuring, managing, and troubleshooting routers and switches. Knowledge of dynamic routing protocols such as OSPF, BGP, and VLANs is essential. Additionally, you should be well-versed in network security principles, firewalls, VPNs, IPS/IDS systems, ACLs, and security best practices. Exp...

Must have skills : - 3+ years of experience focusing on operational vulnerability management work, specifically for processing vulnerabilities from Tenable in that Tenable IO and Tenable SC. - Experience in vulnerability management lifecycle, less on the scanning side, the rest for more on the life cycle, prioritization, remediation, analysis, tracking, reporting and driving through. - Emphasis on the remediation assistance process, create tickets or distributing vulnerabilities - Experience with JIRA Ticketing tool and experience in handling the Vulnerability Management process for large scale enterprises. - Shift Timings general but the candidate should be available to take calls at 5am IS...

Must have skills : - 3+ years of experience focusing on operational vulnerability management work, specifically for processing vulnerabilities from Tenable in that Tenable IO and Tenable SC. - Experience in vulnerability management lifecycle, less on the scanning side, the rest for more on the life cycle, prioritization, remediation, analysis, tracking, reporting and driving through. - Emphasis on the remediation assistance process, create tickets or distributing vulnerabilities - Experience with JIRA Ticketing tool and experience in handling the Vulnerability Management process for large scale enterprises. - Shift Timings general but the candidate should be available to take calls at 5am IS...

Must have skills : - 3+ years of experience focusing on operational vulnerability management work, specifically for processing vulnerabilities from Tenable in that Tenable IO and Tenable SC. - Experience in vulnerability management lifecycle, less on the scanning side, the rest for more on the life cycle, prioritization, remediation, analysis, tracking, reporting and driving through. - Emphasis on the remediation assistance process, create tickets or distributing vulnerabilities - Experience with JIRA Ticketing tool and experience in handling the Vulnerability Management process for large scale enterprises. - Shift Timings general but the candidate should be available to take calls at 5am IS...