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Team Member

Cafe Coffee Day (CCD)

0 - 3 years

2 - 3 Lacs

Bengaluru

Posted:6 hours ago| Platform:

Apply

Skills Required

Barista Coffee making Cafe operations Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

TEAM MEMBER

Reporting to: Cafe Manager

KRA:

Implement all SOPs
Ensure Sales and Profitability through excellent customer service
Drive sales through up and cross selling

Knowledge, Skills & Abilities:

Excellent communication skills
Ability to work in a Team
Sales orientation
Excellent customer handling skills

Qualifications:

Duties & Responsibilities:

Ensure guest comfort
Order Taking & billing
Handle the customer complaints
Customer Service/ Follow ups
Service Recovery
Inventory management
Maintain SOP checklist
Asset & Equipment maintenance
Maintain Reports
Handle billing compliances

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Cafe Coffee Day (CCD)

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