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Team Member

Cafe Coffee Day (CCD)

0 - 3 years

0 - 1 Lacs

Bengaluru

Posted:4 weeks ago| Platform:

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Skills Required

Barista Coffee making Cafe operations Customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

TEAM MEMBER Reporting to: Cafe Manager KRA: Implement all SOPs Ensure Sales and Profitability through excellent customer service Drive sales through up and cross selling Knowledge, Skills & Abilities: Excellent communication skills Ability to work in a Team Sales orientation Excellent customer handling skills Qualifications: Pursuing or completed Graduation Duties & Responsibilities: Ensure guest comfort Order Taking & billing Handle the customer complaints Customer Service/ Follow ups Service Recovery Inventory management Maintain SOP checklist Asset & Equipment maintenance Maintain Reports Handle billing compliances

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