Team Leader (Insurance)

Position: Team Leader

Experience Required: 1 – 3 years (Insurance background mandatory)

Salary: As per interview performance and experience

Key Responsibilities:

 • Lead, manage, and motivate a team to achieve set targets and performance goals.

 • Monitor team performance and provide regular feedback and coaching.

 • Ensure compliance with company policies and process guidelines.

 • Handle escalations effectively and provide resolution to customer/agent issues.

 • Prepare daily/weekly reports on team performance and share with management.

 • Work closely with management to implement new strategies for growth and efficiency.

 • Support and guide team members for skill enhancement and career growth.

Requirements:

 • Minimum 1 to 3 years of experience in the insurance sector (mandatory).

 • Strong communication skills (verbal & written).

 • Presentable personality with strong leadership and team-handling ability.

 • Good analytical skills with problem-solving attitude.

 • Ability to motivate and guide the team members effectively.

 • Should be target-oriented, self-driven, and adaptable.

Why Join Us?

 • Opportunity to work with a growing organization in the insurance sector.

 • Performance-driven culture with career advancement opportunities.

 • Supportive and dynamic work environment.

• If you believe you fit the role and are looking to grow with us, kindly share your updated resume at anjali@thepolicyexchange.com