Team Leader

About the job:

We display and showcase the program information for Undergraduate, Postgraduate, Diploma and Certifications Programs.We provide logistical support, counselling to the students to enrol in one of the top institutes of India and assist and facilitate prospective students to take admissions. We also help students & working professionals with:Career CounsellingCV BuildingUp-skillingProgram GuidanceDistance LearningThe RoleKey Responsibilities:Telephonic Counseling:Reach out to prospective students via phone to provide information about online and distance education programs offered by various universities.Counsel's students on course offerings, eligibility criteria, career outcomes, and admission processes.Address queries regarding program details, fee structures, accreditation, and university affiliations.Lead Conversion:Follow up on leads generated through various marketing channels.Convert inquiries into admissions by understanding the needs of the students and offering the right program fit.Admission Process Management:Guide students through the entire admission process, including registration, documentation, and fee payment.Ensure timely submission of all necessary documents and payments for enrollment completion.Record Maintenance:Maintain accurate and detailed records of all student interactions, inquiries, and conversions in the CRM system.Provide daily/weekly reports on leads, follow-ups, and conversions to the management team.Student Support:Offer support to students' post-enrollment for queries related to course access, student portal, and academic resources. Liaise with university representatives for updates on programs and processes.Ideal ProfileYou have at least 5 years experience within a B2C Sales or Career Counselling / Placements role, ideally within the Ed Tech industry.You possess excellent interpersonal as well as written and verbal communication skills.You have working knowledge of CounsellingYou are a strong mentor and coach who can build high performing teamsYou pay strong attention to detail and deliver work that is of a high standardYou are a strong team player who can manage multiple stakeholdersWhat's on Offer?Leadership RoleFantastic work cultureA role that offers a breadth of learning opportunities

Who can apply:

Only those candidates can apply who:

1. have minimum 5 years of experience

Salary:

₹ 3,60,000 - 6,00,000 /year

Experience:

5 year(s)

Deadline:

2025-09-26 23:59:59