TEAM LEADER - collection process

Role Overview: As a female candidate for the Muthoot Microfin - Collections Process in Noida, your role will involve creating an inspiring team environment with an open communication culture. You will be responsible for setting clear team goals, delegating tasks, and setting deadlines. Your key responsibilities will include overseeing day-to-day operations, monitoring team performance, and reporting on metrics. Additionally, you will need to motivate team members, identify training needs, and provide coaching. Listening to team feedback, resolving conflicts, recognizing high performance, rewarding accomplishments, encouraging creativity, and suggesting team-building activities will also be part of your duties. Key Responsibilities: - Create an inspiring team environment with an open communication culture - Set clear team goals, delegate tasks, and set deadlines - Oversee day-to-day operations and monitor team performance - Motivate team members, identify training needs, and provide coaching - Listen to team feedback, resolve conflicts, and recognize high performance - Encourage creativity, suggest team-building activities Qualifications Required: - Mandatory proven work experience as a team leader or supervisor in collections or recovery - In-depth knowledge of performance metrics - Good PC skills, especially MS Excel (Advanced Level) - Excellent communication and leadership skills - Organizational and time-management skills - Decision-making skills - Degree in Management or training in team leading is a plus If you are interested in this opportunity, you can speak with the employer at +91 9871393213.,